Empowered to thrive.
We’re here to help people grow in confidence and ability every day. We offer support for Victorians of all backgrounds – from a Hellenic-Australian perspective.
HDSV provides guidance and support to enrich and sustain a more fulfilling life. We help people build the skills and resilience needed to live as independently and confidently as their unique circumstances allow.
We have, for over 30 years, been helping people across Victoria live well, stay connected, and reach thier individual goals. We offer support for all NDIS participants: Self, Plan, and Agency-managed.
Services
HDSV provides three main levels of service – support coordination for those who are capable in their day to day life, but are in need of specific areas of support from trusted providers; in-person support for those who require face-to-face, personal support from skilled and experienced team members; and supported independent living which provides clients with 24/7, in-home support.
Support coordination
(including complex participants)
- Translate NDIS plans into clear, achievable actions.
- Connect you with the right providers and services.
- Set goals, track outcomes, and adjust supports when life changes.
- Specialist help for complex psychosocial and multi-service needs.
- Thorough documentation aligned to NDIS Practice Standards.
In-person support
(daily or weekly as required)
- Community access, appointments, and activities.
- Skills building and capacity development at home and in the community.
- Consistent, reliable workers who communicate clearly with your team.
- Respectful, trauma-informed practice.
Supported independent living
(24/7 in-home support)
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How we work: the traffic light system
Our support staff use the same system that they encourage their clients to use when approaching a choice in their day-to-day life: the traffic light system. Better choices and outcomes are achieved when this simple process is consistently applied.
STOP
Pause and consider the person and context
THINK
Reflect on options, rights, risks, and preferences
DO
Act with respect, clarity, and care – then review the impact
Values
Our Values guide our actions in every interaction, decision, and service we provide. They lay the foundation for a consistent, compassionate and empowering service that builds trust and confidence in every relationship we foster.
Continuous improvement
Feedback, audits, and reflective practice drive better services over time.
Person-centered care
We treat every person with dignity, respect, and compassion – like family. Support fits your goals, choices, lifestyle, and culture.
Positive outcomes
We set clear targets, monitor progress, and adapt. The aim is measurable improvements in independence, wellbeing, and quality of life.
Evidence-based practice
Decisions are grounded in data, assessments, and documentation. Records stay clear, current, and NDIS-aligned.
Integrity and accountability
We do what we say, report honestly, and stand by our results.
Empowerment and capacity building
We help you build skills and confidence to take the lead where possible.
Collaboration and communication
We work in partnership with you, your family, providers, and broader support network.
Cultural safety and inclusivity
Everyone is welcome here. We respect cultural, linguistic, and identity differences, with deep understanding of the Hellenic community.
Compassion and patience
Non-judgmental, trauma-aware, and willing to take the time.
Reliability and responsiveness
We follow through, communicate promptly, and adapt to change.
Results
Good intentions aren’t enough when providing supportive services. It’s the consistent positive outcomes that drive us forward and keep us doing what we do. The results of our work can be seen in the growing confidence and resilience of every person that we interact with, day in, day out. See below five key reasons to choose HDSV as they form the foundation of our continued success.
Experience that counts
30+ years assisting people in the community and custodial settings
Complex ready
Skilled with layered needs and multi-agency coordination
Community- minded
Culturally safe, with strong ties to Greek/Hellenic communities
Trusted
Honest reporting, strong governance, and consistent follow-through
Outcome- driven
Plans turn into measurable progress
Highlighting our positive impact
Real and measurable improvements in people’s lives are the embodiment of our mission. We treat every person we support as we would our own family. We call this our ‘Hellenic’ approach and it ensures that we see, understand and serve the person, not just their basic needs. Below you will find some anonymised case examples of how HDSV has improved the lives of individuals from all walks of life. We would be happy to provide more specific examples, so don’t hesitate to get in touch.
From 9 to 60 hours/week
After thorough evidence collection and a collaborative planning meeting, we secured a shift from 9 to 60 funded support hours weekly. The local GP and mental health clinic confirmed significant improvements in health and presentation.
Stability through coordination
For a participant with reduced informal supports, we built a service mix that restored daily structure, For a participant with reduced informal supports, improved attendance at health appointments, and reduced missed-medication events.
Get in touch
You have found the right place, we know how to help.
We service Greater Melbourne and selected regional Victoria locations (ask us about your location).
There are three simple steps to begin your journey with HDSV.
1. Free intro call
Let us know about your needs and what matters to you.
2. Plan and fit check
We review your plan, map supports, and set outcome markers.
3. Start and track
Begin services, monitor progress, and adjust as needed.
Please call, email or fill in the form below to begin your journey with HDSV.
0468 467 457
info@hdsv.com.au
Monday to Friday 9.00am–5.00pm
NDIS: Self, Plan, and Agency-managed participants welcome
Accessibility and language
HDSV can provide easy-read materials and interpreter support on request. We offer Plain-English communication and translated options for Greek-speaking clients. Appointments are highly accessible with in-home, in-community, or clinic locations available.
